FOR THE AREA OF MONTRÉAL & SURROUNDS: THE DELIVERY WILL BE ON FRIDAY BETWEEN 5PM AND 10PM. YOU MUST BE PRESENT AND WAIT FOR THE DELIVERY. TELL US WHICH FRIDAY YOU ARE AVAILABLE.
FOR THE AREA OF ONTARIO & GATINEAU: THE DELIVERY WILL BE ON SATURDAY BETWEEN 8AM AND 5PM. YOU MUST BE PRESENT AND WAIT FOR THE DELIVERY. TELL US WHICH SATURDAY YOU ARE AVAILABLE.
FOR THE AREA OF TROIS-RIVIÈRES & QUEBEC CITY: WE DO DELIVERIES 1 OR 2 TIMES A MONTH.
PLEASE ASK YOUR SALES REP. FOR THE NEXT DELIVERY DATE.
At any time during the day of delivery, you can send an email to email@example.com
in order to get an approximate delivery time.
- You will pay at your door to the deliverers. (CASH, VISA, MASTERCARD OR DEBIT)
- If you pay by credit/Debit card the delivery person will do the transaction with you.
- You need your card in hand with your PIN. We won't do transaction without the card.
- We have safe mobile payment machine with Desjardins.
- We do not accept Cheque and we do not accept Amex.
- Make sure your payment limit (Debit/Credit) is sufficient for the payment.
Delivery of merchandise:
- For safety reasons, our deliverers are not authorized to remove their footwear.
- To help us avoid damaging his/her property, we recommend the client protect his/her floors and carpets.
- The customer is responsible for verifying that his/her doorways, stairways and storage areas are large enough to enable the delivery personnel to easily deliver and place the ordered merchandise.
- The signature of a person of major age (18+ years) is required at delivery.
- Our delivery staff will not unpack the merchandise. They remove the packaging for the sole purpose of verifying it's colour.
- Our deliverers are not authorized to install, connect or move furniture or appliances.
- Old furniture or other merchandise will not be picked up or move out.
Clients who experience problems or have questions regarding the items they purchased must contact the after-delivery service department at firstname.lastname@example.org
Service of Delivery
Our Delivery Service is available to this following cities.
If you can't see your City in the list, please contact us. (email@example.com)